Career Opportunity: Membership & Data Entry Assistant

IPC — Association Connecting Electronics Industries is looking to hire a Membership & Data Entry Assistant

The Membership & Data Entry Assistant maintain customer/member records, enter new leads/members, assist with roster and membership maintenance, record quality control, coordinate with internal departments on meeting data entry requests in a timely manner and prioritization of data related requests and projects

RESPONSIBILITIES

  • Update customer/contact records – enter, correct, dedupe/merge
    • Run selected daily, weekly, monthly, quarterly, annual reports and update records accordingly
    • Accept lists or actions sent for occasional or ‘as required’ updating
  • Answer/address inbox
    • Answer inquiries
    • Update records in NS
    • Update records in other databases as required
  • Assist with membership/partner record reporting/research
    • Site & historical research for potential enterprise members
    • Engagement reporting for members upon request
  • Product maintenance
    • Back up to Member Support Coordinator in editing product records
    • Projects to update products as needed
  • Update roster records post events
    • Update NS records for each committee meeting roster and record the information changes that do not upload or import automatically
  • Add/update records from event registration (Cvent, APEXEXPO)
    • Update NS records after each event and record the information changes that do not upload or import automatically
  • Add/update records from lead lists
    • Clean up and correct imports of data for any lists provided through partnerships, marketing campaigns, or list purchases
  • Support data “cleaning” projects (verifying data file imports) as directed
  • Membership support activities (renewal quote verification, certificate generation, etc.)
    • Verify and/or correct all auto-generated renewal quotes
    • Send renewal quotes for all correct/ed renewal quotes monthly
    • Send instructions to all MSAs and others to address any upsell or correction opportunities during renewal
    • Trigger reminder emails for quotes not yet paid (60 days, 30 days)
  • Other data maintenance or project support as required

REQUIREMENTS

  • High School Diploma or equivalent required. 
  • Excellent oral and written communication skills to effectively communicate with employees, customers, partners, and vendors.
  • Ability to work independently and collaboratively.
  • Ability to exercise proven computer skills and familiarity with Microsoft Office, Skype, and customer relationship/sales management software (e.g. SalesForce, NetSuite, Microsoft CRM, or equivalent).
  • Requires knowledge of and the ability to use a variety of standard office equipment such as a headset, telephone, and copy machine.

IPC practices a virtual workspace and maintains offices in Chicago and Atlanta. This position is located in the Bannockburn, IL office.   

IPC—Association Connecting Electronics Industries is an Equal Opportunity Employer offering a competitive salary and very generous employee benefits

MRA – The Management Association is conducting this search on behalf of IPC—Association Connecting Electronics Industries. Please send resume, cover letter and salary history to e-mail: Lyssa.bernstein@mranet.orgResumes MUST include cover letter and salary history to be considered and subject line should say: ASSISTANT

Since 1957, IPC — Association Connecting Electronics Industries® has been guiding the electronics industry through its dramatic changes. A global trade association dedicated to the competitive excellence and financial success of its more than 4,200 member companies, IPC represents all facets of the industry including design, printed circuit board manufacturing and electronics assembly. As a member-driven organization and leading source for industry standards, training, market research and public policy advocacy, IPC supports programs to meet the needs of an estimated $2.2 trillion global electronics industry. IPC maintains additional offices in Taos, N.M.; Washington, D.C,; Atlanta, Ga.; Brussels, Belgium; Stockholm, Sweden; Moscow, Russia; Bangalore, India; and Shanghai, Shenzhen and Beijing, China.