Certified Electronics Program Manager

Tuesday and Thursday 5:00 – 7:00 p.m.

Description:

The IPC Certified Electronics Program Manager (CEPM) course is designed to ensure that your team has the tools and training they need to provide service that ensures clients for life. Taught by an IPC-certified industry expert with 30 years of experience in the field, the six-week program utilizes interactive webinars, on-demand recorded training, job-specific exercises, and team projects to facilitate mastery of the key business and technical concepts required of program managers in the electronics industry.

Upon completion, participants will be able to:

• Identify variations in company structure and program management within the electronics industry
• Identify and address common challenges that impact customer relationships or program performance
• Implement industry best practices and tools for:
• Project planning
• Project performance measurement
• Continuous improvement
• Explain the program manager’s role in account acquisition
• Apply best practices in assessing project viability
• Illustrate sales and negotiating skills
• Assess areas of risk in the program launch
• Apply best practices in ensuring efficient project management
• Employ strategies for setting and managing expectations with customers and EMS companies
• Create effective program reviews and account plans
• Describe basic cost accounting practices and the role of the program manager in measuring and controlling project costs
• Recognize the cost impact of excess inventory, late shipments, excess scrap due to poor design or vendor quality problems, and slow-paying customers
• Explain the concepts associated with accurate forecasting and inventory control
• Define basic contract terms and typical business risks associated with EMS projects o Apply best practices in negotiating these terms with customers
• Describe manufacturing processes and common manufacturing issues that can impact project quality and on-time delivery
• Identify the systems used in materials management within the EMS industry
• Demonstrate best practices in sales and negotiation skills
• Explain the principles behind building an effective team
• Demonstrate how to deal with difficult people and motivate personnel in support organizations
• Assess current competencies required in your segment of the EMS industry and develop a skills improvement plan